Inclave Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit, register with or use Inclave Casino. Please read them carefully before creating an account or playing. By accessing the website or using any service, you acknowledge that you understand and agree to follow these terms, together with any specific rules, notices or conditions displayed on the relevant page.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and Inclave Casino in relation to your use of the website, your account and the games or other services made available through the website. They apply to all visitors and registered players, whether you access the website using a computer, mobile device or another supported device.

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When you select an acceptance button, create an account, deposit funds, enter a game or otherwise use the website, you confirm that you have read and accepted these terms. If you do not agree with any part of them, you must not register or use the services. You should also read the Privacy Policy and any responsible gambling information published on the website, as those documents form part of the information governing your use of the services.

Inclave Casino may publish additional terms for particular games, promotions, competitions, payment methods or features. Those additional terms will apply where they are relevant. If a specific promotion or game rule conflicts with these general terms, the specific rule will normally apply to that promotion or game to the extent of the conflict.

Changes to these terms

These terms may be updated from time to time to reflect changes to the website, services, technology, legal requirements or business practices. The current version will be made available on the website. You are responsible for checking the terms before using the services, particularly after an update. Continued use of the website after updated terms are published may indicate your acceptance of the revised version.

Some services may be unavailable, restricted or changed without notice where this is necessary for maintenance, security, legal compliance or other operational reasons. Nothing in these terms removes or limits any rights you may have under applicable Australian consumer law.

2. Eligibility and player accounts

You may use Inclave Casino only if you are legally entitled to do so in the place where you are located. You must meet the applicable minimum age requirement and comply with all laws that apply to online gambling, payments and internet use. You must not access or use the services from a location where online gambling is unlawful or restricted.

You must provide accurate, complete and current information when registering. This may include information needed to establish your identity, age, location, payment ownership or eligibility. You must update your details if they change. Providing false, misleading or incomplete information may result in account restrictions, suspension or closure, subject to applicable law.

Keeping your account secure

Keep your username, password, verification information and other account credentials confidential.
Do not allow another person to use your account or place bets through it.
Notify Inclave Casino through the available website support process if you believe your account has been accessed without permission.
Use reasonable security measures on your own devices, including current software and a private internet connection where appropriate.
Check your account activity and transaction history and report anything that appears incorrect or unauthorised.

Your account is intended for your personal use. You must not open or control an account for another person, operate multiple accounts in a way that breaches the rules, or transfer an account to someone else. Inclave Casino may take steps to verify account ownership and may restrict access while checks are being completed.

Verification and account restrictions

Identity, age, location and payment checks may be required before or during your use of the services. You agree to provide reasonable information and documents when requested. Verification information will be handled in accordance with the Privacy Policy and applicable privacy requirements. If required checks are not completed, particular features may be unavailable and an account may be suspended or closed.

An account may also be restricted, suspended or closed where there is a suspected breach of these terms, suspected fraud or unlawful activity, a responsible gambling concern, a security issue, a payment problem, or a legal or regulatory reason. Where appropriate, you may be given information about the reason and any available review process. Any decision will be subject to applicable law.

3. Games, deposits, withdrawals and promotions

Games are provided for entertainment and may involve financial risk. You should only play with money you can afford to lose. Game rules, available features and results may vary between games. Before playing, you should review the instructions, stake information, applicable limits and any other information shown on the relevant game screen.

You are responsible for checking the details of a bet or game entry before confirming it. Once accepted by the system, a bet or game entry will generally be treated as final unless the relevant rules, a technical correction or applicable law provide otherwise. If a technical fault, display error or interruption affects a game or transaction, Inclave Casino may investigate and take reasonable corrective action.

Deposits and funds

Deposits must be made using a payment method that you are authorised to use. You must not use a payment instrument belonging to another person unless this has been expressly approved through the applicable verification process. Payment providers may apply their own terms, fees or security checks.

Funds credited to your account are for use in accordance with these terms and the relevant game rules. Inclave Casino may review unusual deposits, chargebacks, reversed payments or suspected misuse of a payment method. You remain responsible for charges imposed by your bank, card issuer or payment provider.

Withdrawals and balances

Withdrawal requests may be subject to account, identity, payment and security checks. The available withdrawal methods, minimum or maximum amounts and processing requirements may be shown on the website and can vary by method or player circumstances. A withdrawal may be delayed or declined where information is incomplete, a payment is reversed, account activity requires review, or a legal obligation applies.

You should review your balance and transaction records regularly. If you identify a suspected error, contact the website support channel using the details made available on the website and provide enough information for the matter to be investigated. Inclave Casino may correct obvious administrative or technical errors in accordance with applicable law.

Promotions and bonuses

Promotions, bonuses, free plays and other offers are subject to their own promotional terms. Those terms may include eligibility conditions, qualifying transactions, game restrictions, expiry dates, wagering or playthrough requirements, maximum values, withdrawal conditions and account restrictions. You should read the full offer terms before accepting or using an offer.

Unless the specific promotional terms say otherwise, an offer is available only once per eligible person, household, device, payment method or other permitted basis. Inclave Casino may withdraw or amend an offer where there is a technical error, suspected abuse, duplicate participation, a breach of the offer terms or another legitimate reason. Promotional value may be removed if the applicable conditions are not met.

4. Responsible gambling, privacy and acceptable use

Responsible gambling

Gambling should be an enjoyable leisure activity, not a way to make money or recover losses. Set a budget before playing and do not gamble with money needed for everyday expenses. Consider setting personal time and spending limits, taking regular breaks and keeping a record of your gambling activity.

Do not chase losses or increase your stakes to try to recover money.
Do not gamble when you are distressed, tired, affected by alcohol or affected by another substance.
Do not borrow money or use credit that you cannot comfortably repay to gamble.
Use available account controls, deposit limits, time-outs or self-exclusion options where you need help managing your play.
Seek independent support if gambling is affecting your finances, relationships, health, work or wellbeing.

You can review the responsible gambling information on the website for available tools and support options. If you ask to close or restrict your account, the request may be subject to verification and operational processing. You must not attempt to bypass a self-exclusion or other restriction by opening another account or using someone else’s account.

Privacy and communications

Personal information is collected, used, stored and disclosed as described in the Privacy Policy and as permitted or required by applicable law. This may include information needed to provide services, process payments, verify accounts, prevent fraud, support responsible gambling, improve the website and meet legal obligations.

You agree that Inclave Casino may send service-related communications, including messages about account security, transactions, verification and changes to the website. Marketing communications will be handled in accordance with applicable requirements and any preferences or choices available to you.

Acceptable use

You must use the website lawfully and honestly. You must not interfere with its operation, introduce malicious code, use automated systems without permission, exploit an error, manipulate a game, engage in fraud or money laundering, infringe another person’s rights, or use the website to distribute unlawful or harmful material. You must not attempt to gain unauthorised access to accounts, systems, data or security features.

5. Website content, liability and general legal matters

The website and its content are provided for general information and entertainment. Reasonable care may be taken to keep information current, but errors, omissions, interruptions or temporary unavailability may occur. Information about games, payments, promotions or features may change and should be checked before use.

The website may contain links to third-party websites, services or payment providers. Those third parties operate under their own terms and privacy practices. Inclave Casino is not responsible for content, availability, security or practices outside its reasonable control. You should review the terms of any third-party service before using it.

Intellectual property

Unless stated otherwise, website text, graphics, branding, software, design and other content are owned by or used with permission by the relevant rights holder. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, publish, distribute, sell, reverse engineer or commercially exploit website content without appropriate permission.

Liability and events outside reasonable control

To the extent permitted by law, Inclave Casino is not responsible for loss caused by your failure to follow these terms, misuse of your account, inaccurate information supplied by you, problems with your device or internet connection, or actions of a third-party provider outside reasonable control. Nothing in these terms excludes liability that cannot legally be excluded, including rights and remedies that apply under Australian consumer law.

Inclave Casino will not be responsible for a delay or failure caused by events beyond reasonable control, such as telecommunications failure, power disruption, cyber incident, natural disaster, industrial action, government action or another external event. Reasonable steps may be taken to restore services and protect player accounts.

Complaints and applicable law

If you have a question, transaction concern or complaint, use the support or contact process provided on the website. Include relevant account and transaction information, but do not send passwords or unnecessary sensitive information. A complaint may be reviewed using the records available, and further information may be requested to verify your identity and understand the issue.

These terms are intended to operate consistently with the laws that apply to the services and to players in Australia. Any dispute should first be raised through the available support process. If a dispute cannot be resolved informally, it may be dealt with through the courts, dispute process or other forum permitted by the applicable law.

If any provision of these terms is found to be invalid or unenforceable, that provision will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms, together with the documents expressly referred to in them, represent the terms governing your use of Inclave Casino.