Betting Rules

These Betting Rules explain the general principles that apply when you place bets or play games through Inclave Casino. They are intended to help you understand how bets are accepted, recorded, settled and reviewed. You should read these rules together with the website’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules displayed for an individual game or betting product.

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1. General betting principles

By opening an account, accessing the website or placing a bet, you confirm that you have read and understood the rules that apply to your activity. You are responsible for checking the relevant information before confirming a bet. Rules may differ between games, markets, promotions and other products, so the information shown on the relevant page should always be considered before play.

Page contents

Only eligible account holders may place bets. You must provide accurate information when registering and keep your account details up to date. An account must be used only by the person to whom it belongs. You must not allow another person to access your account, use your payment method or place bets on your behalf. You are also responsible for keeping your login details secure and for notifying the operator if you believe your account has been accessed without permission.

You must comply with all applicable Australian laws and any eligibility requirements that apply to your location. Access to particular products may not be available in every location or at all times. The operator may apply reasonable verification, security, age and identity checks before allowing betting activity, processing withdrawals or continuing an account.

Read the specific rules for the game, market or bet type before placing a bet.
Check the selection, odds, stake, potential return and any other details shown on the confirmation screen.
Place bets only with funds that are available in your account and that you can afford to lose.
Do not use an account to conceal your identity, bypass a restriction or act for another person.
Keep records of your bets and review your account history regularly.
Ask for clarification before betting if a rule, market description or settlement term is unclear.

Specific rules take priority

Individual games and betting products may have their own rules covering outcomes, eligible selections, timing, rounds, results, voids and settlement. Those rules form part of the terms for that activity. If a product page contains information that is more specific than these general rules, the specific information will normally apply to that product, subject to the governing Terms and Conditions and applicable law.

2. Placing, accepting and checking bets

A bet is submitted when you select the relevant option, enter or confirm your stake and use the available betting function. A bet is not necessarily accepted merely because you have clicked a selection or entered an amount. Acceptance is shown through the website or in your account record. You should wait for the confirmation of acceptance and check your bet history before assuming that a bet has been placed.

Before confirmation, review all details carefully. This may include the game or event, market, selection, odds or displayed price, stake, number of lines or combinations, and any applicable conditions. Once accepted, a bet will generally be binding and may not be changed or cancelled unless the relevant product rules, a stated feature or applicable law allows this. Requests to cancel a bet are not automatically accepted.

The amount shown at the time of confirmation is the amount that will be recorded if the bet is accepted. Displayed odds, prices, balances and returns may change before acceptance. Where a confirmation step is provided, you are responsible for checking the final details at that step. If a technical delay prevents a bet from being recorded, the account history or other official record will determine whether it was accepted.

Bets recorded in your account

Your betting history is the main record of activity associated with your account. It may show pending, accepted, settled, cancelled or voided bets. You should report any apparent error or unauthorised activity as soon as possible through the available account or support process. A displayed balance or bet slip may not always show the final status while a game, event or review is still in progress.

Choose the relevant game, market or betting option.
Enter the stake or other required details.
Review the information displayed before submission.
Confirm the bet using the available betting control.
Check for an acceptance message or account-history entry.
Retain the reference or record shown for future checking.

The operator may refuse, restrict, suspend or limit a bet where permitted by the relevant terms or applicable law. This may occur for operational, security, integrity, verification or other legitimate reasons. No bet should be treated as accepted unless the website records it as accepted.

3. Game, event and bet settlement

Bets are settled using the official result or settlement method applicable to the relevant product. Casino games are settled according to the rules and outcome generated by the game system. Where a bet relates to an event or other external result, settlement will generally use the result recognised under the rules for that market. The relevant product rules may explain which result is used, when a result is considered final and what happens if information is delayed or changed.

A bet may remain pending until the relevant game, round, event or market is complete and the result can be verified. A displayed outcome may not be final if the product rules allow a review, correction or official amendment. You should not treat a pending result as settled, even if an initial result appears on the website or elsewhere.

Voided, cancelled or amended bets

A bet may be voided, cancelled or amended where the specific rules provide for that result. Examples may include an event not taking place, a market being declared invalid, a material error in the information displayed, a technical interruption, a result being unavailable or a bet being accepted in circumstances that do not comply with the applicable rules. The treatment of related selections, combinations or stakes will depend on the rules for that product.

If an obvious error affects a price, description, result or settlement, the operator may correct the error and settle the affected bet in accordance with the correct information and applicable rules. This does not permit changes to be made arbitrarily. Any review should take account of the records available, the relevant product rules and the circumstances of the issue.

Returns and account records

Any return shown for a winning bet is subject to the stake, the applicable odds or game rules, the terms of the product and any lawful account checks. A return may not be available until the bet has been fully settled. If a technical or administrative error causes an incorrect credit, the account may be corrected in accordance with the governing terms. You should not withdraw or rely on funds that appear to have been credited in error.

Where a settlement issue arises, the operator may review the relevant bet records, game logs, transaction information and official result sources. The review process may take account of the time the bet was placed, the information available at acceptance and the rules that applied at that time.

4. Fair play, account conduct and support

Inclave Casino expects all players to use the website honestly and responsibly. You must not interfere with the operation of the website, exploit a software fault, use automated tools where they are not allowed, manipulate a game or market, or engage in conduct intended to obtain an improper advantage. You must not use stolen payment details, fraudulent information or funds obtained unlawfully.

The operator may investigate activity that appears unusual, fraudulent, unsafe or inconsistent with these rules. During a review, certain bets, transactions or account functions may be delayed or restricted where permitted. If an account is found to breach the applicable terms, action may include cancelling affected activity, withholding an improper credit, suspending access or closing the account, subject to applicable law and the relevant procedures.

Technical issues and interruptions

Online betting depends on internet connections, software, payment services and other systems. The website may occasionally be unavailable, delayed or affected by an error. You should not repeatedly submit a bet when the result is uncertain, as more than one submission may be recorded when systems recover. Check your account history before trying again.

If a game or betting function stops unexpectedly, follow the instructions shown on the website and allow the system to update the bet or game record. Do not assume that a disrupted session has automatically been cancelled. The applicable product rules and the official system records will be used to determine the status of the activity.

Responsible betting

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and stop when that budget has been reached. Do not chase losses, borrow money to gamble or continue playing to deal with stress, financial difficulty or other problems. You can use the responsible gambling tools and account controls made available on the website, including restrictions or breaks where offered.

Set personal spending and time limits before starting.
Take regular breaks and avoid betting when tired, upset or under the influence of alcohol or other substances.
Never pressure another person to gamble or use an account that is not yours.
Seek independent help if gambling is affecting your finances, relationships, work or wellbeing.
Contact the available support channel if you need help understanding a bet, account record or responsible gambling option.

If you have a question about a bet, first check the specific product rules, your bet history and the applicable Terms and Conditions. If the matter is not resolved by those records, use the support option provided on the website. Provide the relevant bet reference and a clear description of the issue, but do not send passwords or complete payment details.