Responsible Gaming

At Inclave Casino, we believe gambling should be an enjoyable form of entertainment, not a way to make money or deal with personal difficulties. Responsible gaming means understanding the risks, setting boundaries and keeping gambling within your budget. This page explains practical steps you can take to stay in control and where to seek support if gambling is no longer feeling manageable.

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Keep gambling in perspective

Gambling involves financial risk. The outcome of casino games is based on chance, and there is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not determine future results, and a losing session should not be treated as a reason to increase your stake or continue playing. Only gamble with money you can afford to lose after essential living costs and other financial commitments have been covered.

Page contents

For many people, gambling is occasional entertainment. It can become a concern when it starts affecting your finances, relationships, work, study, health or peace of mind. Keeping a clear record of the time and money you spend can help you understand your habits. Consider setting your budget before you begin and stopping when that budget or your planned session ends.

Practical habits for safer play

Set a spending limit before playing and treat it as an entertainment cost.
Set a time limit and take regular breaks away from the screen.
Avoid gambling when you are upset, tired, stressed, bored or under the influence of alcohol or other substances.
Do not borrow money, use essential household funds or sell belongings to fund gambling.
Do not chase losses by increasing your stakes or playing for longer than planned.
Keep gambling separate from bills, rent, mortgage payments, savings and other financial priorities.
Avoid using gambling to solve financial problems or to escape difficult emotions.
Talk openly with someone you trust about your gambling plans and limits.

Tools to help you stay in control

Responsible gaming tools are designed to help you make deliberate decisions before gambling becomes difficult to manage. Depending on the features available through your account, you may be able to set deposit, spending or session limits, review your activity, take a cooling-off break or request account closure. These tools work best when you choose limits in advance and do not change them during an emotional or impulsive session.

Set a personal limit

Choose an amount and playing period that fit comfortably within your circumstances. A limit should be based on your disposable entertainment budget, not on your expectations of winning. If you reach your limit, stop playing. Do not create another account or look for another way to continue.

Take a break or close your account

A short break can be useful if you notice that you are playing more often, spending more than intended or finding it difficult to stop. If you want stronger protection, consider requesting a longer exclusion or account closure through the available account support process. Tell us if you want to stop gambling, and do not reopen or create another account while an exclusion is active.

Use account information carefully

Review your deposits, withdrawals, playing time and transaction history regularly. A record can make the real cost of gambling easier to see. Remember that account history cannot predict a future result or change the odds of a game.

Recognising when gambling may be a problem

Gambling harm can develop gradually, and it may not always be obvious to the person gambling or to people close to them. Warning signs can include spending more time or money than planned, feeling unable to stop, hiding gambling activity, borrowing money, missing bills, selling possessions or feeling anxious and irritable when not gambling.

You may also wish to seek support if you are thinking about gambling throughout the day, returning to recover losses, neglecting work or family responsibilities, arguing with people about gambling, or gambling to manage loneliness, stress, depression or other difficult feelings. One warning sign does not define your situation, but it is a good reason to pause and review your behaviour.

If you are concerned

Stop gambling and avoid depositing or transferring additional funds.
Use the available limit, break, exclusion or account closure options.
Tell a trusted person what is happening and ask them to help you stay accountable.
Review your finances and prioritise essential expenses and urgent commitments.
Seek confidential support from an Australian gambling-help service, a qualified counsellor, your doctor or another appropriate health professional.
If gambling is connected with an immediate safety concern, contact emergency services or an appropriate crisis service in your location.

Support is available for people who gamble and for family members, friends and other people affected by gambling. You do not need to wait until the situation becomes severe before asking for help. A health professional or gambling-support service can help you understand your options and develop a plan that suits your circumstances.

Our expectations and your responsibilities

Inclave Casino is intended for adults who meet the applicable legal age and eligibility requirements. People under 18 must not use gambling services. Parents, carers and account holders should take reasonable steps to prevent children and other unauthorised people from accessing gambling accounts or devices.

Keep your account details private and use appropriate device and browser controls where needed. Do not allow another person to use your account, and do not use another person's account. If you believe someone else has accessed your account or you need help applying a responsible gaming measure, use the support options available on the website as soon as possible.

We can help with responsible gaming requests

You can contact the website support team through the available online support channels to ask about limits, breaks, exclusion, account closure or your gambling activity. We may ask questions to understand the request and apply the appropriate account measures. Some requests may take time to process, so you should stop using the account while waiting for confirmation and should not make further deposits or wagers.

If you have requested an exclusion or account closure, do not attempt to bypass it by opening another account or using another person's details. Responsible gaming measures are most effective when they are combined with support from people you trust and, where appropriate, a qualified professional.

This page provides general information and is not a substitute for personal financial, legal or medical advice. Gambling laws and support arrangements can vary across Australian states and territories. You are responsible for checking that your gambling activity is lawful where you are located and for seeking suitable local advice if you are unsure.